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Organizational Events: How do leaders conduct an interview?

Jun 6, 2010
Organizational Events

Interviewing each participant is part of the response to an organizational event.  Each person involved has a perception of what happened, how the event transpired and why it occurred.   You are now an investigative journalist.  Get your Clark Kent on and get busy!

 1.  Document the interview.  Inform the interviewee that you will document their perception of what occurred and that they will have the opportunity to review and sign-off on it.

2.  Ask open-ended questions.

3.  Use short, simple and complete sentences.

4.  Write the way you talk.

5.  Use terms your reader can picture.

6.  Write to explain, not to impress.

 How do you conduct an interview?

2 Comments
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2 Comments

  1. Kendall L. Stewart  •  Jun 6, 2010 @6:03 pm

    These objective interviews will only be effective if they are completed, documented and distributed promptly.
    Because they demand time, effort and a high degree of organizaitonal skill, leaders are often tempted to put them off.
    After a day or two, memories fade along with the motivation to complete this key organizational task.

  2. Leeann Sammons  •  Jun 6, 2010 @10:04 pm

    Kendall, it is imperative to begin the interviews immediately. It is amazing how quickly one’s own memories merge with what others experienced or have heard.

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